PERSONAL DATA PROTECTION ACT 2010
Our Personal Data is Safe & Privacy?
- RE: PRIVACY NOTICE PURSUANT TO THE PERSONAL DATA PROTECTION ACT 2010In view of the recent enforcement of the Personal Data Protection Act 2010 (“Act”) in Malaysia, Pearl Harbour Industry Sdn Bhd (PH Fashion) is in the midst of exercising compliance of the Act. We are sending you this Privacy Notice to help you better understand the manner in which your personal data is managed and to give you the options available for you to access or limit the uuse of the information provided. The Act also requires PH Fashion to obtain your consent for the usage and processing of your personal data.Categories of personal data that we collectThe personal data collected and processed by us may include:
- Name, Identity Card number and date of birth
- Contact details including address, phone number(s) and email address
- Occupation and marital status
- Any other personal data required for the purpose as set out below
Purpose of collecting your data
The personal data previously collected from you is being, and will continue to be used for purposes including without limitation:
- to process your Membership application
- to process and deliver the parcel/document to you
- to operate your Account
- to facilitate access to and use of the website and mobile services relating to the Account
- to make decisions in relation to Members, including (without limitation), suspend the provision of services or terminate the Membership
- to confirm, update and enhance your records
- to monitor volume and spend information
- to conduct market research and/or statistical analysis
- to identify and (if possible) prevent fraud
- for marketing purposes (subject to any objection received and/or consent obtained, for which see below)
- to communicate via Points Summary Statement, e-statement, sms blast telemarketing or email blast
- to update your status as a Member
- to promote offers on PH Fashion’s products and services and that of our business Partners
- to reply to enquiries made via call, email, letters, faxes, or social media.
- to fulfill your requests including redemption requests
- to administer your participation in contests
- for all other purposes incidental and associated with any of the above
Disclosure of your personal data
Your personal data will be kept confidential but such personal data may provide to the following parties for the purposes set out above:
- to our Partners in the PH Fashion programme including promotional or short-term Partners and Business Partners and/or any other company that is permitted to supply products and/or services to Members under the programme;
- any agents, service providers and/or subcontractors of PH Fashion and its affiliates;
- any person to whom PH Fashion proposes to transfer any of its rights and/or duties relating to the programme;
- and/or other person(s) required or permitted by law or any regulatory authority.
All parties mentioned above are required to protect the confidentiality of the personal data they receive.
Non-Provision of Personal Data
Failure to disclose sufficient personal data may result in us being unable to provide you with the full range of services under the programme.
Access to Personal Data
The Act allows you the right to access the personal data you have submitted. You may at any time update or amend the information provided to us simply by accessing ‘Update Profile’ on our website, or contact our Customer Service.
Your options and how to contact us
You may at any time make a request in writing to limit the processing and use of your personal data, including to prevent usage of your personal data for the purpose of direct marketing.
Please email your request to pearlharbourfashion@yahoo.com or fax us 03-9226 1318 or call us at 03-9226 2328.
For as long as you remain a Member in the programme your information will remain with PH Fashion and we will take all practicable steps to ensure the security of the data at all times from any unauthorized access. PH Fashion will endeavour not to disclose any personally identifiable information to any organization unless necessary to operate the programme and/or as set out in this Privacy Notice.
PH Fashion reserves the right to amend this Privacy Notice from time to time. Any material changes will be posted on our website with the updated Privacy Notice.
We trust that you are agreeable and consent to the continued usage and processing of your personal data for the purposes abovementioned. If you do not consent to the usage and processing of your personal data, please notify us the same within fourteen (14) days from the date of this Privacy Notice, failing which we shall assume that you have no objections to the same.
PH Fashion reserves the right to amend this Privacy Notice from time to time. Any material changes will be posted on our website with the updated Privacy Notice.
TERMS OF PURCHASE
- Offer and Acceptance
- By ordering a product on the Website, Buyer shall be deemed to have made an offer to buy the specified product from PH Fashion pursuant to this Agreement. The acceptance and fulfilment by PH Fashion of any order placed on the Website is subject to Buyer’s acceptance of all of the terms of this Agreement.
- Prices and Availability
- Prices of products on the Website are subject to change at any time without notice. All products may not be available at all times.
- Payment
- When ordering products on the Website, Buyer may use the method accepted by the Payment method as indicated. PH Fashion will not accept cheques or COD payments.
- Shipping, Title and Risk of Loss
- PH Fashion will ship products using the shipping method selected by Buyer on the Website. All sales are considered to be complete at the shipping point. PH Fashion shall use reasonable efforts to cause products to be delivered to Buyer by requested delivery dates, but shall in no event be liable for any losses or damages caused by delay or non-delivery of products. Buyer shall be responsible for all shipping charges. Title and risk of loss in the products shall pass to Buyer upon PH Fashion (or its agent’s) delivery to the carrier at the shipping point.
PH Fashion reserves the right to amend this Privacy Notice from time to time. Any material changes will be posted on our website with the updated Privacy Notice.
OUT OF STOCK OF POLICY
About Out Stock
- Our inventory can fluctuate throughout the day, so an item indicated as “in stock” when you place your order may, in fact, be out of stock. In this event, we make every effort to contact you via phone / email immediately to notify you that your order will be placed on backorder.
- Your options will include:* Selecting an alternate product
* Postponing your whole order delivery until all items can be sent in one delivery
* Cancelling your order for that product or products
* Cancelling your full order
According to your selection, any refund or additional payment will be manually processed in the transaction.
PH Fashion reserves the right to amend this Privacy Notice from time to time. Any material changes will be posted on our website with the updated Privacy Notice.
